Reporting to the VP & Managing Director, Assessment Division, this position is responsible for carrying out the tasks and duties involved in the timely and efficient delivery of services to AGS Assessment Division customers, according to the agreed upon standards and Service Level Agreements (SLAs), utilizing their skills and experience in the medical, functional, psychological and vocational assessment realm, and knowledge of applicable insurance legislation, policies and regulatory guidelines to coordinate the delivery of assessment services/reports of the highest quality, in a timely manner and within with the scope of each referral. Tasks include review of referral documentation, compiling of medical briefs and document lists, liaising with clients, assessors, service providers and claimants to ensure the smooth and effective coordination of the overall assessment process.
Knowledge of relevant legislation as it relates to key customers, e.g. knowledge of the Statutory Accident Benefits Schedule (SABS).
Experience with SmartSimple, SecureDocs and HCAI considered an asset.
Strong customer service orientation.
Able to adhere to strict timelines in execution of duties.
Strong attention to detail and firm grasp of systems.
Mature and strong work ethic.
Proficiency in computer programs such as MS Office, Outlook, Adobe Acrobat as well as navigating the internet.
Above-average verbal and written communication skills in English.
Superior organizational and multi-tasking skills.
If you are looking to join an energetic team of highly skilled and talented people – to augment your professional growth and income – APPLY NOW!!! Send your resume to firstname.lastname@example.org